SERVICE & REPAIR
If you have a breakdown or some operational issue with your scanner and you do not have Extended Warranty or a Service Contract
with CPS, we can still help. You can opt for a service visit, a troubleshooting visit or call out and repair. It is also sometimes beneficial
to consider a service contract as part of a fix solution as we include a maintenance visit in Comprehensive Service Contracts, please
call to discuss.

Service visits and troubleshooting visits are generally priced at £600 + VAT per day (excluding parts) if you are located within 1 hour
of London. Quotes for all locations provided on request. We can usually combine a service visit with a troubleshooting check over to make sure everything is in order and then advise on our findings and make any necessary recommendations.

We also have a fixed call out option priced at £400 + VAT again for locations within 1 hour of London. Additional time is priced at
£90 + VAT per hour. This service excludes any parts that might be required.

In all circumstances we will discuss your problems with you over the phone to try to establish the most appropriate solution for you.

Please call us on 01242 285100.

For further details about service options, please follow these links: Extended Warranty, Service Contracts, Service Visits.
WARRANTY & SERVICE PDF DOWNLOADS:
EW/SC PRICES 1/1/2011.pdf - Extended Warranty & Service Contract Price List.
EW/SC GUIDELINES.pdf - Extended Warranty & Service Contract Guidelines.
FIXED TERM EW/SC.pdf - Example contract for Fixed Term Extended Warranty & Service Contracts.
ROLLING EW/SC.pdf - Example contract for Rolling Extended Warranty & Service Contracts.
IQS GUIDELINES.pdf - Key information you should consider when using an iQsmart scanner.
ES GUIDELINES.pdf - Key information you should consider when using an EverSmart scanner.


 
WHICH SCANNERS DO WE SERVICE?

IQSMART MODELS (CREO & KODAK):
iQsmart 1
iQsmart 2
iQsmart 3


EVERSMART MODELS (CREO & KODAK):
EverSmart Jazz
EverSmart Jazz Plus
EverSmart Select
EverSmart Select II
EverSmart Supreme
EverSmart Supreme II


EVERSMART MODELS (CREO & SCITEX):
EverSmart Jazz
EverSmart Jazz Plus
EverSmart Pro
EverSmart Pro II
Copyright 2000 - 2013 CPS Limited
ABOUT CPS  |  SITE MAP  |  PRIVACY  |  WEBSITE TERMS  |  BUSINESS TERMS
Graphic design by: CPS & Go Live UK Ltd. London